In this dynamic e-learning course delivered through a story, discover how trust and influence shape successful people engagement and enhance productivity in the organisation.
Learn what trust really means, explore two different types of trusts, and examine real-world case studies revealing the cost of its absence to organisations. Uncover three practical ways to build trust in a professional setting. Then, shift into the power of influence—what it is, how it works without formal authority, and success stories from within organisations. The speaker ends off the session by sharing with you how to influence by learning and how to listen with curiosity through three actionable steps.
In this module, you will:
• learn what is trust and why it is so important in organisations.
• understand the two types of trusts and its impact on organisations.
• identify three practical ways of building trust.
• discover what Influence is and how to apply it without formal authority.
• explain how to influence people through learning in 3 easy steps.
• explain how to listen with curiosity in 3 simple steps.
Director, Alive Consultancy (Pte. Ltd.)